Now onboarding DTC & SaaS brands

Customer support your brand doesn't have to staff.

A dedicated agent who learns your product, your tone, and your policies — handling your queue around the clock for roughly 70% less than an in-house hire.

No setup fees · Flat monthly rate · Cancel anytime

~70%Lower than an in-house hire
24/7Coverage on the Scale plan
10+ hrsFounder time back per week
24 hrsTo meet your agent

How it works

Live in a week, not a hiring cycle

No job posts, no interviews, no onboarding a headcount. You hand over the queue and we take it from there.

1

Tell us about your brand

Your products, your policies, your voice. We build the playbook your agent works from.

2

Meet your agent

You're introduced to a dedicated agent within 24 hours of signing — not a rotating pool.

3

Hand over the queue

They work your tickets across email, chat, and social. You get the summary, not the backlog.

Pricing

Flat monthly rate. No per-ticket fees.

Pick a tier by the coverage you need. Move between them as you scale — no renegotiation.

Starter

$1,299/mo
  • One dedicated agent
  • Business-hours coverage
  • Email & chat support
  • Monthly reporting
Get started

Scale

$4,799/mo
  • Dedicated support team
  • 24/7 coverage
  • All channels
  • Weekly reporting
  • Priority escalation
Get started

FAQ

Questions founders actually ask

A dedicated agent, introduced to you within 24 hours of signing. They learn your product and your tone rather than reading from a generic script, which is the whole point of the model.

You'll meet your agent within 24 hours and we build your playbook during week one. We check in on day 3 to correct tone and handling before habits set, and send a week-one recap.

Email and chat on Starter. Social added on Growth. All channels on Scale. If you use a helpdesk we work inside it rather than asking you to change tools.

Flat monthly rate, cancel anytime — there's no annual lock-in. If the fit is wrong we'd rather reassign the agent or part ways than hold you to a contract.

Only if you opt in, and only about your account — onboarding, check-ins, and account reviews. Roughly four messages in your first month, then occasionally. Reply STOP any time.

Get started

Tell us about your brand

We'll follow up within one business day. No pitch deck, just a conversation about your queue.

Thanks — we'll be in touch within one business day.