A dedicated agent who learns your product, your tone, and your policies — handling your queue around the clock for roughly 70% less than an in-house hire.
No setup fees · Flat monthly rate · Cancel anytime
How it works
No job posts, no interviews, no onboarding a headcount. You hand over the queue and we take it from there.
Your products, your policies, your voice. We build the playbook your agent works from.
You're introduced to a dedicated agent within 24 hours of signing — not a rotating pool.
They work your tickets across email, chat, and social. You get the summary, not the backlog.
Your first month
No mystery onboarding. This is the sequence every DeskFlow client runs through — the same one, every time.
You're confirmed and your onboarding doc lands in your inbox. Your dedicated agent is introduced within 24 hours.
We ask how your agent is doing on ticket handling and voice — early enough to correct course before habits set.
A summary of what came through your queue and how it was handled, so you can see the load you're no longer carrying.
One month in, we review volume and coverage together and decide whether your current plan still fits.
Pricing
Pick a tier by the coverage you need. Move between them as you scale — no renegotiation.
FAQ
A dedicated agent, introduced to you within 24 hours of signing. They learn your product and your tone rather than reading from a generic script, which is the whole point of the model.
You'll meet your agent within 24 hours and we build your playbook during week one. We check in on day 3 to correct tone and handling before habits set, and send a week-one recap.
Email and chat on Starter. Social added on Growth. All channels on Scale. If you use a helpdesk we work inside it rather than asking you to change tools.
Flat monthly rate, cancel anytime — there's no annual lock-in. If the fit is wrong we'd rather reassign the agent or part ways than hold you to a contract.
Only if you opt in, and only about your account — onboarding, check-ins, and account reviews. Roughly four messages in your first month, then occasionally. Reply STOP any time.
Get started
We'll follow up within one business day. No pitch deck, just a conversation about your queue.